Traveling the world takes passion and commitment, something Deina & Sara Elliott know firsthand.
Founded in 2009 by Kevin Moll, the creator of the original Mystery Shoppers Brand, now TrendSource, World Class Certification Services, Inc. caught the attention of Team Elliott in early 2017. After extensive research into the world of hospitality rating and rankings, Deina & Sara decided to purchase WCCSI and give the industry a shake-up.
Based in Denver, Colorado, the powerhouse management team brings their combined and diverse experience of 40+ years to the table. Offering an impeccable eye for detail, critical knowledge of business, and an intimate understanding of superior customer service the Elliott’s are passionate and committed to changing the game when it comes to travel and hospitality.
We distinguish ourselves from the competition in these ways:
The proven ability to deliver outstanding products and service time after time, equally and reliably for every guest.
Great care has been taken to carefully match the concept and its deliverables with the brand. No short-cuts have been taken in any way. All products and services are of the finest quality available.
Guests enjoy a complete experience. All senses are pleased, nothing is left wanting and nothing has been left to chance.
The complete experience that the business provides is among the best anywhere in the world. “As good as it can be and within the top two percent” is another way of expressing this component.
The genuine desire by all staff members to please the guest.